![]() If your Fitbit’s screen shows a WiFi symbol, it’s trying to connect.Press Connect and follow the on-screen instructions to connect your watch. ![]() For Add Network or Other, choose or type in both the network name and its security type.When successfully connected, you see a checkmark icon briefly appear on your Fitbit device’s screen and next to the WiFi network’s name inside the app.Check if your Fitbit’s screen shows a WiFi symbol.If you don’t see your Wi-Fi network listed, tap Other. Either choose Add Network, or if you see listed networks, tap the name of the WiFi network you wish to connect to.For Android, tap the 3 Dot More Button in the top corner.If you see a description, tap the Next button.Select your profile picture and then choose your Fitbit from the list.Open the Fitbit app, then tap the Today tab.If you didn’t connect your Fitbit to a Wi-Fi network during your initial setup, or you’ve changed networks or routers, try manually adding your WiFi network(s) to the Fitbit app. Manually add your WiFi network to the Fitbit app Or charge it above 25% and then try connecting to WiFi. If the screen is black, tap the screen twice to see its current battery level.Ĭonnect your Fitbit to its charger, and then try to connect to your Wi-Fi network. You can also connect your Fitbit to its charger, and the current battery level should flash on your Fitbit’s screen. Find the battery level at the top of your device’s screen. Your Fitbit won’t connect to Wi-Fi when the battery level is below 25% of its total charge.Ĭheck your Fitbit’s remaining battery life by opening its Quick Settings or swiping down from the clock face. Check that your Fitbit has at least 25% total battery capacity remaining If you cannot see your network in the list of available networks on your Fitbit, try moving your Fitbit closer to your router. If the device connects successfully, confirm your network type is compatible with your Fitbit device. First, make sure you connect to a 2.4 GHz network (often listed as just 2G), and then open a browser and test for connectivity. To verify that your Wi-Fi network is working correctly, connect another device to your networks, such as your phone or computer. Verify that your Wi-Fi network is working You can’t set up WiFi on a Windows 10 device. And most legacy models, like the Surge, Blaze, and the popular Alta, do not offer WiFi onboard.įitbits with WiFi support use Wi-Fi to download and quickly transfer music, playlists, apps, and faster firmware updates.Īlso, you must set up WiFi using an iPhone, iPad, or Android phone. The Sense Series, Versa Series, and Ionic currently offer WiFi–trackers like the Luxe, Charge Series, or Inspire Series do not yet support WiFi. It’s important to note that not all Fitbits support WiFi. Understanding WiFi availability with Fitbit devices Remove your Fitbit from the app and add it in again.Delete the Fitbit app and reinstall it.Unpair and re-pair your Fitbit from your phone’s Bluetooth Settings.Set up a personal hotspot using your cellular data plan or a mobile hotspot.Check that your network is compatible with your Fitbit.Restart your Fitbit & restart your phone.Manually add the WiFi network in the Fitbit app.Make sure your Fitbit’s battery level is above 25%.In a hurry? Rushing around and don’t have time to read our step-by-step instructions? Here’s a quick snapshot of the troubleshooting steps. 14.4 How do I change the Wi-Fi network my Fitbit watch is connected to?.14.3 Why isn’t my network name appearing in the list of available networks?.14.2 Which types of Wi-Fi networks can my Fitbit watch connect to?. ![]()
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